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CFSR Onsite Review Schedule

CFSR Onsite Review Schedule
Region County Dates
Western Butler April 1-5, 2019
Mercer April 23-26, 2019
Central Centre May 6-10, 2019
Lycoming May 20-24, 2019
Northeast Northampton June 3-7, 2019
Lehigh July 22-26, 2019
Southeast Philadelphia June 17-21, 2019 and June 24-28, 2019

CFSR Staff Certification/Recertification Trainings

To become a certified/recertified CFSR reviewer or QA specialist in 2019, you will need to successfully complete the required training prior to participation in the case review activities for which you will be assigned.

Certification Training for New CFSR Reviewers: You are required to complete a two-day in-person training in Mechanicsburg, 9:00 a.m. to 4:00 p.m. each day. New CFSR reviewer training will be offered on the following dates:

  • March 12-13, 2019 - 9:00 a.m. to 4:00 p.m.
  • April 16-17, 2019 - 9:00 a.m. to 4:00 p.m.
  • May 29-30, 2019 - 9:00 a.m. to 4:00 p.m.

Recertification Training for Experienced CFSR Reviewers: (Individuals who previously served as a CFSR Reviewer in 2017) You are required to attend a 3-hour Refresher Training conducted in-person in Mechanicsburg or via Web-Ex (Required for re-certification).

  • March 27, 2019 - 9:00 a.m. to 12:00 p.m.
  • May 1, 2019 - 9:00 a.m. to 12:00 p.m.
  • May 15, 2019 - 9:00 a.m. to 12:00 p.m. (Web-Ex only)
  • July 17, 2019 - 9:00 a.m. to 12:00 p.m.

CFSR QA Specialist Training (Individuals interested in serving in a QA role) If you were a CFSR reviewer or QA staff in 2017, you are required to attend a one day in-person training in Mechanicsburg from 9:00 a.m. to 4:00 p.m. NOTE: If you were NOT a CFSR reviewer or QA staff in 2017, you will be required to take a CFSR reviewer training in advance of the QA training.

  • March 14, 2019 - 9:00 a.m. to 4:00 p.m.
  • April 18, 2019 - 9:00 a.m. to 4:00 p.m.
  • May 31, 2019 - 9:00 a.m. to 4:00 p.m.

CFSR Reviewer Brochure

Are you interested in learning more about being a CFSR Reviewer?
Click here to view the "CFSR Reviewer Brochure"

QSR Reviewer Brochure


The Child and Family Services Review is a federal-state collaborative effort designed to help ensure that quality services are provided to children and families through state child welfare systems. The Children's Bureau, Administration for Children and Families, U.S. Department of Health and Human Services, has administered the reviews since 2000. The reviews evaluate state child welfare programs and practice and identify strengths and challenges in state programs and systems, focusing on outcomes for children and families in the areas of safety, permanency, and well-being. The reviews work in tandem with other state and federal frameworks for enhanced system planning, reform, and effective implementation.


Section 1123A of the Social Security Act (the Act) requires the Department of Health and Human Services to review state child and family services programs to ensure substantial conformity with the state plan requirements in titles IV-B and IV-E of the Act. Through the reviews, the Children's Bureau also assesses state programs implemented under titles IV-B and IV-E related to child protection, foster care, adoption, family preservation and family support, and independent living services. In addition to reviewing for states' substantial conformity with applicable state plan requirements, the reviews are designed to help states improve child welfare services and the outcomes for children and families who receive services. Based on the strengths and areas needing improvement within state programs identified by the reviews, states develop Program Improvement Plans to address areas in which they were found not to be in conformity with any of the seven outcomes or seven systemic factors under review. Implementing Program Improvement Plan strategies helps states create lasting and statewide systemic change while also addressing the immediate needs of children and families.


The Child and Family Services Reviews are a partnership between federal and state staff and involve a two-phase process: (1) a statewide assessment, and (2) an onsite review as required by 45 CFR ยง 1355.33. If needed, a state will develop and implement a Program Improvement Plan to improve upon areas identified as not in substantial conformity.

  • In the first phase, the staff of the state child welfare agency, representatives selected by the agency who were consulted in the development of the Child and Family Services Plan, and other individuals deemed appropriate and agreed upon by the state and the Children’s Bureau, complete a statewide assessment, using statewide data indicators to evaluate the programs under review and examine the outcomes and systemic factors subject to review.
  • The second phase of the review process is an onsite review, which includes case reviews, case-related interviews for the purpose of determining outcome performance, and, as necessary, stakeholder interviews that further inform the assessment of systemic factors. There are two possible paths to the case reviews conducted during the onsite review: (1) the “Traditional Review,” a 1-week onsite review during which a federal and state team reviews a sample of cases at three sites and conducts case-related and stakeholder interviews; or (2) the “State Conducted Case Review,” when approved by the Children’s Bureau, which consists of case reviews within the context of the state’s ongoing case review process during a defined 6-month period.
  • A state determined not to be in substantial conformity with one or more of the seven outcomes or seven systemic factors under review must develop a Program Improvement Plan jointly with the Children’s Bureau that addresses identified areas of nonconformity.
  • The state then implements the approved Program Improvement Plan, seeking technical assistance as needed. The Children’s Bureau and the state monitor the plan’s implementation and the state’s progress toward plan-specified goals.
  • If the state is unable to demonstrate the agreed-upon improvement, the Administration for Children and Families must take a financial penalty from a portion of the state’s title IV-B and IV-E federal child welfare funds.


Pennsylvania's Child and Family Services Review occurred in 2017. For more specific information about CFSR activities, please contact us at or call 717-795-9048.