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521: Supervisor Training Series: Module 3: The Middle/Work Phase of Supervision

Content
Content
Workshop Directory Page

PowerPoint
Powerpoint Presentation

Handouts
1. 521: The Supervisory Training Series: Module 3: The Middle/Work Phase of Supervision (PowerPoint Presentation)
2. A Preview of The Middle/Work Phase of Supervision
3. Review
4. Agenda
5. Learning Objectives
6. Idea Catcher
7. Urgency Index
8. Managing Time Based on Priorities
9. Time Management Matrix: Stephen R. Covey
10. Performance Management Cycle
11. At-a-Glance Summary of QSR Indicators
12. Sophia's Performance Standards
13. Diagnostic Matrix for Challenging Employee
14. Role and Voice and Assessment and Understanding
15. Coaching
16. Characteristics of an Effective Coach
17. Steps to Coaching
18. Feedback
19. High Achievers
20. Coaching Strategies
21. Identifying Coaching Strategies
22. Supervisory Conferences: How Often?
23. Sample Coaching Note
24. Middle/Work Phase Skills of Supervision
25. Moving from General to Specific
26. Empathy Skills
27. Expressing Anger
28. Seven Key Solution-Focused Strategies
29. Solution-Focused Questions
30. Strength-Based, Solution-Focused Supervisor/Worker Conference Dialogue
31. List of Skills Demonstrated in the Strength-Based, Solution-Focused Supervisor/Worker Conference
32. Best Practice Guidelines for Reflective Supervision
33. Ten Questions to Foster a Journey Towards Self-Reflection
34. Process Recording Format
35. In-Home Safety Assessment Quality Assurance Toolkit
36. Pedagogy vs. Andragogy
37. Characteristics of Adult Learners
38. Action Plan to Facilitate Learning and Transfer of Learning
39. Index of Learning Styles
40. ILS Scoring Sheet
41. Learning Styles and Strategies
42. Video Script: Sophia's Supervisory Conference
43. Before-During-After: Commitments
44. The Responsibilities of the Members of the Learning Partnership
45. Levels of Competence
46. Charting the Course towards Permanency Resource Manual Table of Contents
47. Using the Interactional Helping Skills
48. Charting the Course: Summary of the Modules
49. Charting the Course Supervisor Overviews: An overview of what your CTC participant is learning in:
50. Common Performance Evaluation Pitfalls
51. Conducting Performance Evaluations
52. Types of Plans
53. Transfer of Learning Plan
54. References

Pre-Work
Pre-Work

Posters
1. Clinical Supervision
2. Performance Management Cycle
3. DAPIM™ (Already in training rooms)

Appendices
1. Review
2. Focused Listening
3. Reflective Thinking Questions
4. Memory Work
5. Additional Participant Materials
6. Game Cards
7. Trainer Cue Sheet

Table Resources
1. Table Resource #1: DAPIM™
2. Table Resource #2: Pennsylvania Quality Service Review (QSR) Protocol- Version 4.0
3. Table Resource #3: Pennsylvania Supervisory Guide

Trainer Resources
1. Answer Key
2. Video Script: Sophia's Supervisory Conference Answer Key

Trainer-Prepared Flip Charts
1. WIIFM
2. Parking Lot
3. Diagnostic Matrix
4. Results Dip

 


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