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543: Supervisor Training Series: Module 4: Managing Diversity Through the Employment Process

Content
Content
Workshop Directory Page

PowerPoint
Powerpoint Presentation

Handouts
1. 543: Supervisor Training Series: Module 4: Managing Diversity Through the Employment Process (PowerPoint Presentation)
2. Name Tent Instructions
3. Learning Objectives and Agenda
4. Idea Catcher
5. Practice Performance Indicator #3: Cultural Awareness and Responsiveness
6. Race Matters
7. Four Layers of Diversity
8. Analyzing Your Diversity Filter
9. The Big Picture
10. Generational Chart
11. Definition of Disability
12. Reflective Thinking Questions
13. Assessing Your Skills in Managing Diversity
14. Enhancing Communication Skills
15. High/Low Context Characteristics
16. Cultural Competency Development
17. Steps on the Road to Cultural Proficiency
18. Action Plan
19. References

Pre-Work
Pre-Work

Posters
1. Definition of Culture
2. Diversity
3. Practice Performance Indicator #3
4. Cultural Competence Continuum
5. Five Dimensions of Human Activity
6. DAPIM™ (already in the training room)

Appendices
1. Instructions for the Human Dimensions Activity

Table Resources
1. At-a-Glance Summary of QSR Indicators
2. Supervisory Techniques

Trainer-Prepared Flip Charts
1. Trainer-Prepared Flip Chart: WIIFM
2. Trainer-Prepared Flip Chart: Parking Lot
3. Trainer-Prepared Flip Chart: Generations
4. Trainer-Prepared Flip Chart: Silent/Traditionalist
5. Trainer-Prepared Flip Chart: Baby Boomer
6. Trainer-Prepared Flip Chart: Generation X/Baby Buster
7. Trainer-Prepared Flip Chart: Generation Y/Nexter

Video
1. Test Your Awareness: Do the Test


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