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  • Develop and maintain computer applications used to support the initiatives of the Resource Center and its affiliates.
  • Develop and maintain reporting from multiple applications and databases for the Resource Center, county Children and Youth Agencies, DHS-OCYF, and private providers.
  • Provide technical assistance and support to the Resource Center and affiliates through operation of a Help Desk, training, media development and duplication, function arrangements, network support, and hardware/software installation and maintenance.
  • Produce videos and technology based tools used to enhance the delivery of curriculum, Transfer of Learning, and a variety of other initiatives.
  • Develop and maintain multiple websites updating regularly to ensure accuracy; and
  • Develop and maintain web-based courses and workshops.

Roles within the Technology Development Unit

    • Systems Programmer – Provides development, maintenance, and testing of all software applications housed at the Resource Center. Assists in the development of online courses and workshops. Develops and maintains reporting from multiple applications. Collaborates with Training Program staff in the development of modules used to support research, Child Welfare initiatives, and streamlining processes.
    • Instructional Specialist – Collaborates with Resource Center staff on the development of videos, and technology based tools used to enhance the delivery of curriculum, Transfer of Learning, and a variety of other initiatives. Provides technical assistance and support to the Resource Center and affiliates through operation of a Help Desk, training, media development and duplication, and function arrangements.
    • Technology Specialist – Provides development and ongoing maintenance of all websites supported by the Resource Center. Develops online courses and workshops. Provides technical assistance and support to the Resource Center staff and its affiliates through the provision of a helpdesk, training, function arrangements, database development, network support, hardware/software installation, testing, and maintenance.